Glass Mountain Gallery & Studio
Hand Blown, Fused & Recycled Fine Art Glass
Georgia

Valued Customer, 

For a limited time we are offering free standard shipping to anywhere in the U.S.  With standard shipping, items arrive in 5-10 business days. If you require express, priority or delivery outside the continental U.S., please contact us to discuss various options and associated costs. 

TERMS OF SALE

a. We will respond to any buyer who has ordered an item through our site within a 48 hour period to answer any questions or concerns.

b. We insure all our products against damage during delivery through the shipping carrier. To protect your right to a 100% refund you must notify both the shipping carrier and Glass Mountain Gallery (706-878-1978) of damage immediately upon delivery.   

c. If you are not satisfied with your purchase for any reason other than damage during delivery, you may return item(s) purchased for full refund minus a 10% restocking fee, within a 7 (seven) day period following delivery.

d. Returned items must be packaged per the recommendations of the shipping company you choose and must be insured at 100% of purchase price. If the insurance amount selected is inadequate, and the returned item(s) is damaged during return, your refund amount will be reduced accordingly.  You are responsible for all shipping, handling and insurance costs associated with a return. 

e. We will pay any refunds due within a 7 (seven) day period following the return of the item(s) in question.

f. Work that has been commissioned by the buyer is non-refundable. 

g. Work purchased through our Seconds Sale gallery is sold 'as-is' and is non-refundable.